Shipping policy

9. DELIVERY OF GOODS

9.1. Goods are delivered worldwide, but delivery of certain goods may be restricted in certain
territories. Any such restrictions shall be shown to the Buyer prior to ordering the goods.
9.2. The Buyer chooses the method of delivery of the goods from the options available in the Shop.
Goods may be delivered via couriers, post offices, parcel collection terminals or other delivery
service providers. The choice of delivery methods may vary depending on the location where the
Buyer wishes to receive the goods and the nature of the goods.
9.3. The Buyer shall not be entitled to collect the goods himself/herself.
9.4. The price of delivery shall be shown to the Buyer at the end of the order before payment is made.
The delivery price shall be payable together with payment for the goods.
9.5. The Buyer shall be informed of the exact date and time of delivery of the goods by email and/or
telephone. The Seller does not guarantee that the goods will be delivered in all cases within the
delivery dates specified in the Rules, in the Shop, as well as individually to the Buyer, if the ordered
goods are not available in the Seller’s warehouses, or when the goods cannot be delivered due to
other circumstances (emergency, quarantine, temperature conditions, or other similar reasons). In
such a case, the Seller shall immediately contact the Buyer and agree on the delivery of the goods.
9.6. Goods shall be delivered to the address specified by the Buyer. The Buyer must specify the exact
place of delivery. The Buyer undertakes to receive the goods himself/herself or to indicate the
contact details of the person who will receive the goods in the order. The Buyer may be asked to
provide proof of identity at the time of handover, as well as the order information sent by the Seller
to the Buyer. In the event that the Buyer is unable to accept the goods himself/herself, and the
goods have been delivered and transferred to the address indicated and on the basis of other data
provided by the Buyer, the Buyer shall not have the right to claim against the Seller for the delivery
of the goods to the wrong person.
9.7. If the Buyer is not present at the address specified by the Buyer at the agreed time of delivery, the goods shall be deemed to have been undelivered through no fault of the Buyer. Such goods shall be returned to the Seller and the Seller shall agree on another delivery date with the Buyer.
9.8. If the Buyer fails to collect the delivered goods and the Seller fails to contact the Buyer or agree
with the Buyer on another delivery date for more than 3 (three) days after the return of the goods
due to non-delivery, the sale and purchase agreement shall be deemed to have terminated. In this
case, the Seller shall refund to the Buyer the price paid by the Buyer for the goods (delivery costs
shall not be refunded).
9.9. Upon acceptance of the Goods, the Buyer shall inspect the condition of the consignment, the
quantity, quality and range of the Goods. If the packaging of the consignment is found to be
damaged, but the quantity, quality and range of the goods are not found to be inconsistent, the
Buyer must note the damage to the packaging of the consignment on the delivery confirmation or on the forms provided by the person who delivered the consignment. In this case, the goods shall be
deemed to have been delivered in damaged packaging, but the quantity, quality and range of the
goods are in conformity with the terms and conditions of the sale and purchase agreement and the
delivery of goods is deemed to have been properly made.
9.10. In the event of any discrepancy in the quality, quantity and/or range of the goods, the Buyer may refuse to accept such goods. The Buyer shall note the refusal to accept the goods and the
irregularities found in the delivery confirmation and/or in the forms provided by the person
delivering the consignment.
9.11. If the Buyer accepts the consignment without comments, the goods shall be deemed to have been delivered in the undamaged packaging of the consignment, the quantity, quality and range of the goods are in accordance with the terms and conditions of the sale and purchase agreement, and the additional services related to the sale and delivery of the goods have been performed properly,
unless the irregularities or inconsistencies were not immediately noticeable.
9.12. The goods shall be deemed to have been handed over to the Buyer when the goods have been
delivered to the address specified in the Buyer’s order and the person who has accepted the goods
has signed the goods acceptance receipt or invoice or any other delivery document.
9.13. If the goods are not delivered on time, the Buyer shall notify the Seller immediately but not later than within 1 (one) day. Otherwise, the Buyer shall not be able to claim against the Seller for late delivery of the goods.
9.14. Where goods purchased by the Buyer are delivered by email, such goods shall be deemed to have been delivered upon dispatch to the email address provided by the Buyer.
9.15. The Seller shall be exempt from liability for breach of delivery deadlines if the goods are not
delivered to the Buyer or are not delivered on time due to the Buyer’s fault or due to circumstances
beyond the Buyer’s control. Goods returned to the Seller for such reasons shall not be re-sent to the
Buyer until the Buyer has paid the additional delivery costs.